Traineeship in the Webmaster team

Communications
9412

General Information

Type of contract Traineeship

Who can apply? EU nationals eligible for our traineeship programme

Grant The trainee grant is €1,170 per month plus an accommodation allowance (see further information section)

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 14.03.2024

Your team

You will be part of the Design & Digital Division in the Directorate General Communications. The Division develops the ECB’s digital strategy for communications activities related to the ECB and banking supervision. Our work involves designing, maintaining and creating content for the ECB’s external websites and audiovisual tools, devising communications solutions and producing digital publications. 

We are currently working on a wide range of communications projects and initiatives designed to help the ECB become even more accessible to different audiences.

In your role as a trainee in the Webmaster team you will be part of the Web & Digital Publications team consisting of approximately 15 members of staff and will work closely with multimedia and publication specialists. The team is responsible for managing, maintaining and developing the external websites for the ECB, ECB Banking Supervision and European Systemic Risk Board.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As a trainee in the Webmaster team you will:
  • help maintain the ECB’s websites by publishing and updating content while applying usability and user experience (UX) concepts;
  • test and validate web pages across multiple devices and platforms to ensure accessibility;
  • evaluate user requirements and propose solutions in line with established best practices;
  • manage stakeholder expectations by involving them in the creation process and analysing their feedback;
  • collaborate with other teams across the ECB to learn about their needs and translate them into required web page changes. 

The position offers you excellent opportunities to work with a supportive, diverse team in a fast-paced environment. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

Essential: 
  • a bachelor's degree or higher in communications, economics, international relations, business administration, political science, journalism, computer sciences, design, marketing management, public relations, data science, English language studies or related subject areas;
  • experience in communications and website management;
  • knowledge of the latest trends in communications and an understanding of information architecture, design principles, web usability and UX;
  • a basic understanding of HTML, digital media and digital communications strategy;
  • a good understanding of the mission, tasks and responsibilities of the ECB, and the ability to describe these in clear and simple terms;
  • a good knowledge of the MS Office package;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 
  • experience working or studying in an international environment.

You are curious and eager to learn, and want to further develop your ability to analyse complex information. You are keen to collaborate with others, pursue team goals and learn from other people’s diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need for change and propose alternative solutions.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are keen to be part of our team and to use your skills and competencies to achieve the objectives of this position.

Further information

Initial traineeship of six months, with a possible extension to up to 12 months based on performance.

Other details on the conditions applicable to traineeships at the ECB can be found on our website.

For additional information on this specific vacancy, you can speak to Tom Sanders on +49 (0)1721301917.

Application and selection process

The recruitment process for this position will include a pre-recorded video interview in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – an online interview. 

Further information on how to apply is available on our website.

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list for 12 months from the closing date for applications, from which you might be considered for other traineeship positions within the ECB.