Head of Division – Security and Safety

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General Information

Type of contract Fixed-term contract which may be converted into a permanent contract after five years subject to individual performance and organisational needs

Who can apply? EU nationals

Salary J (bracket 2 - step 1) full time monthly net salary: €9,276 plus benefits, for further information see what we offer.

Role specialisation Leadership

Working time Full time

On-call? Yes

Place of work Frankfurt am Main, Germany

Closing date 22.02.2023

Your team

You will be part of the Administration Directorate in the Directorate General Corporate Services. Our Directorate is responsible for providing technical and infrastructural facility management services, as well as ensuring security, safety and operational resilience. We have around 200 members of staff spread across three divisions – Premises, Administrative Services and Security and Safety. We also outsource several services, such as facility protection, cleaning and catering, which are provided by over 700 external personnel. 

The Security and Safety Division protects the bank’s staff, premises and operations and fosters health and safety, building and maintaining an ecosystem of partnerships with vendors, local authorities and other stakeholders.

In your role as Head of the Security and Safety Division you will lead a team of approximately 60 members of staff, designing and implementing security and safety concepts for the ECB’s decision-making bodies, staff and premises. You will deliver innovative technology, ongoing security risk management and constant monitoring of the ECB’s threat landscape. You will manage the external service providers working for the Division (facility protection, security engineering, etc.). 

You will report directly to Directorate Administration senior management and will work closely with the ECB’s leadership across the organisation.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As Head of Division, you will:

  • create and communicate an inspiring vision and ensure its translation into an executable strategy and plans, thereby maintaining and enhancing organisational resilience and mitigating security and safety risks to the ECB’s tangible and intangible assets; 
  • achieve organisational goals via the establishment of a productive, agile work environment focused on collaboration and the delivery of high-quality results; 
  • foster an optimal, trust-based working environment in which the management and staff of the Division are kept motivated and committed to achieving established goals through effective teamwork, while promoting diversity;
  • achieve business objectives via workforce planning to attract and nurture diverse talent, and engage staff through empowerment and focused development;
  • ensure effective communication and cooperation within the Division, with other Divisions and with other business areas;
  • create an open culture based on inclusion, ethics and well-being where staff can thrive; 
  • initiate, manage and champion change and innovation, while ensuring the buy-in of those involved, thereby enabling the development, maintenance and enhancement of the related strategies, policies and services in anticipation of future customer and stakeholder needs and potential services.

This position offers you excellent opportunities to further enhance and build upon the ECB’s security and safety vision, to promote and foster diversity and to champion change and innovation. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills


  • a master’s degree or equivalent in a relevant field (see How you can join us for details on degree equivalences);
  • in addition to the above, seven or ideally more years of extensive experience in the fields of physical security, safety and operational resilience, for example with a focus on risk management, recovery facilities, security engineering, service centre management, vendor management and on ensuring high security standards whilst reducing environmental impact; 
  • at least five years’ experience in leading and developing several diverse teams, in promoting and fostering the attraction and retention of diverse talent and in steering transformational change; 
  • impeccable communication and stakeholder management skills, including the ability to be an active team player and to build and maintain strong relationships throughout the organisation and externally, in a multicultural environment; 
  • experience in achieving strategic priorities, steering transformation and evaluating progress;
  • strong analytical and project management skills and experience in developing cost optimisation strategies, including sourcing, and an understanding of market trends and opportunities; 
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU (ideally German and/or French), according to the Common European Framework of Reference for Languages. 

You engage collaboratively with others. You pursue team goals and can draw on the strengths of a diverse team to get the best results. You support the efforts of team members to develop their abilities and are able to build up high-performing teams. You facilitate change and can articulate strategic priorities and scenarios for your team.

You are highly motivated to guide teams in their daily work and support their professional development.
You are aware of your strengths and areas for development and know what motivates you to perform at your highest level.

Working modalities

To enable the Division to maintain its business continuity capability, you will occasionally be expected to perform work during non-standard working hours and work at the ECB’s standby sites.

We are willing to discuss part-time arrangements.

Further information

For additional information on this specific vacancy, you can speak to Cristina San Agapito, Director of Administration, on +49 69 1344 17881 between 15:30-16:30 on 7 February and between 09:00-10:00 on 9 February. 

Application and selection process

The recruitment process for this position will be conducted remotely. 

It may include an interview in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – a written exercise, a presentation and interviews. 

The selection procedure will also include a separate assessment of your leadership competencies.
If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

Find out how to apply for a position at the ECB. 

Read more about joining us.