Expert on retail payment end-user interface and design - Market Infrastructure Payments

Market Infrastructure & Payments
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General Information

Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs

Contract end date 30.09.2023

Who can apply? EU nationals

Salary F/G (bracket 1 - step 1) full time monthly net salary: €5,191 plus benefits, for further information see what we offer.

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 30.05.2022

Your team

You will be part of the Directorate General Market Infrastructure and Payments (DG/MIP). DG/MIP has around 150 staff providing market infrastructure (TARGET2, T2S, TIPS and the ECMS), overseeing market infrastructure and payment systems, and performing catalyst functions in the areas of market integration and innovation. 

You will join a project team working on the possible future issuance of a digital euro for retail payments – a transversal team including representatives of the national central banks of euro area countries  and other ECB business areas. 

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As a Market Infrastructure Expert, you will:
  • help to design possible user experiences for the digital euro, both for consumers and for merchants; 
  • contribute to the execution of research and the reviewing of market information, helping to design the best possible user experience for the digital euro in cooperation with external providers;
  • help to foster an understanding of the impact that the digital euro will have on the economy and on integration and innovation within the retail payment system;
  • contribute to the Eurosystem’s engagement with market players, fintech firms, academics and the central banking community as regards the design of the digital euro.
This position will offer excellent opportunities to explore ongoing technological innovation in the financial sector (particularly in the field of payments), looking at how such innovation impacts society as a whole. As a member of our team, you will play a key role in defining the user experience for the digital euro, using your knowledge to help shape the future of Europe’s payment industry. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

  • a master’s degree or equivalent in business administration, economics, finance, a STEM subject (science, technology, engineering or mathematics) or another relevant field (click here for details on degree equivalences); 
  • in addition to the above, a minimum of five years’ experience in the field of retail payments (at least three of which must have involved the design of user experiences and user interfaces for retail payment services);
  • knowledge of the functioning of retail payment services;
  • experience of presenting complex operational/technical information to internal and external audiences in a clear and concise manner;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

  • experience of collating user preferences using a variety of methods and defining user interface requirements, with the aid of visualisation tools.
You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are aware of your strengths and areas for development and know what motivates you to perform at your highest level. 

Working modalities

We would be happy to discuss a part-time arrangement for this role .

Further information

The contract offered will be fixed-term, the appointment being until 30th September 2023.

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

For additional information on this specific vacancy, you can speak to the hiring manager, Daniel McLean +49 (0)69 1344 6584 between 09:00 and 11:00 CEST on 17 May 2022. 

Application and selection process

The recruitment process for this position will be conducted remotely.  It will include a written exercise, a presentation and interviews. 

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of how we hire), from which you might be considered for similar positions within the ECB.

Find out how to apply for a position at the European Central Bank. Read more about joining us