Head of the Design & Digital Division

Communication, Leadership
You can no longer apply

General Information

Type of contract Fixed-term contract which may be converted into a permanent contract after five years subject to individual performance and organisational needs

Who can apply? EU nationals

Salary J (1) (minimum full time monthly net salary €8,199 and benefits, see further information section)

Role specialisation Digital Communication, Leadership

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 15.06.2022

Your team

You will lead the Design & Digital Division in the Directorate General Communications. Our Directorate General has more than 200 members of staff. We keep people informed of the ECB’s mission, work and decisions, provide advice and expertise to all areas of the ECB to help them communicate with diverse audiences, convey complex information in a comprehensible way, safeguard and enhance the ECB’s reputation and build trust in its actions.

The Directorate General has recently undergone a reorganisation and now consists of the Design & Digital Division, the Language Services Division, the Newsroom Division, the Public Communication Division and the Strategic Communication Section. The Design & Digital Division contributes to enhancing visual communication and supporting the ECB’s efforts to connect with the wider public. 

In your role as Head of the Design & Digital Division, you will lead around 30 members of staff in three teams responsible for: 
  • creating multimedia communication products (including pictures, videos, animations, infographics, etc.), running our state-of-the-art multimedia studio, branding and creating, for example, the visual design for our flagship events, and advising stakeholders on how to create the most impactful visual communications; 
  • developing, managing and maintaining the external websites of the ECB, ECB Banking Supervision and the European Systemic Risk Board, and coordinating the technical production and digital distribution of statutory and expert publications; 
  • supporting event management activities, assessing and identifying opportunities for high-level speaking engagements and answering standard media queries.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As the Head of the Design & Digital Division you will:
  • shape the strategic direction of the new Division, fostering integration, a team spirit and a sense of pride among its staff;
  • in collaboration with the Deputy Head of Division, manage the Division’s activities, including its human resources and budget, by setting divisional objectives in line with the strategic goals of the Directorate General and by recruiting, supervising, coaching and managing the performance of its staff; 
  • drive forward efforts to enhance and modernise the ECB’s visual communications and corporate branding for expert audiences and the wider public; 
  • supervise the finalisation and professional management of our state-of-the-art multimedia studio;
  • review and develop further the external websites, including their publication practices, with a focus on metrics and demand;
  • develop further a state-of-the-art event management function;
  • manage relations with customers, stakeholders and external providers, enhancing processes and maximising efficiency; 
  • coordinate the conceptual design and implementation of apps, tools and services in close cooperation with the Directorate General Information Systems, developing and implementing a strategy to optimise online performance (involving, for example, search engines, affiliates and retargeting); 
  • support senior management in the strategic planning and organisation of the Directorate General Communications; 
  • represent the Division, the Directorate General and the ECB in internal and external meetings and committees dealing with design and digital matters.

The position offers you excellent opportunities to shape a new division, push the envelope on our visual communications and provide high quality solutions to the Directorate General and beyond. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

  • a master’s degree or equivalent in communication, journalism, politics, economics, business administration, information systems, finance or another relevant field (click here for details on degree equivalences);
  • in addition to the above, a minimum of seven or more years’ experience in the field of communications;
  • a proven knowledge of corporate branding, digital communication tools and concepts and the digital communications landscape as well as a demonstrable track record in innovation and an awareness of trends;
  • a minimum of five years’ experience in leading and managing teams of highly qualified staff from diverse backgrounds;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

  • a track record in delivering complex activities and projects supporting key business goals achieved against tight deadlines and budget constraints;
  • experience in building and maintaining relations with stakeholders and services providers;
  • familiarity with the ECB’s mandate and functions.

You engage collaboratively with others. You pursue team goals and can draw on the strengths of a diverse team to get the best results. You support the efforts of team members to develop their abilities and are able to build up high-performing teams. You facilitate change and can articulate strategic priorities and scenarios for your team.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are highly motivated to guide teams in their daily work and support their professional development.

Working modalities

We would be happy to discuss a part-time arrangement for this role.

Further information

For additional information on this specific vacancy, you can speak to Thierry Bracke, Deputy Director General Communications, on +49 (0)69 1344 7114 between 14:00 and 15:00 on Thursday 2 June.

Application and selection process

The recruitment process for this position will be conducted remotely. It will include a written exercise, a presentation and interviews. 

The selection procedure will also include a separate assessment of your leadership competencies. 
If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

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