Traineeships in computer science – Infrastructure & Operations Services Division

Students and graduates
Information Systems
3989
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General Information

Type of contract Traineeship

Who can apply? EU nationals eligible for our traineeship programme (see further information section)

Grant The trainee grant is €1,070 per month plus an accommodation allowance (see further information section)

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 23.08.2021

Your team

In the Directorate General Information Systems, it is our job to provide the ECB with the IT systems it needs to keep prices stable and safeguard the financial system. 

We focus on delivering IT projects on time and within budget, maintaining stable IT operations, ensuring the highest levels of cybersecurity and resilience, and exploring innovative technologies with added business value. 

You will be a trainee in the Infrastructure & Operations Services Division. We manage the ECB’s IT infrastructure and ensure that all relevant systems and applications are regularly updated and run smoothly. In addition to designing, implementing and maintaining the technical services supporting ECB and ESCB applications, we provide our internal customers with communication and collaboration tools on various platforms and devices. We also manage, monitor and automate various IT services to optimise business and IT processes within the ECB.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

We are looking for four trainees – innovation enthusiasts and business-savvy students with a keen interest in IT or wanting to discover the ECB from the IT perspective. The content of the traineeship depends on the team you are assigned to, your interests and your skill set. You will be matched to a pathway within a specific service team in our division.
 
  • The Systems team is the hub for all IT services provided at the ECB. You will interact with lots of different teams and customers, understand different perspectives and learn what happens “behind the scenes” of major IT applications. In this team you will have the opportunity to bring in your fresh perspective in the following areas: Directory Services, Certificate Services and Unix-based statistical data processing system. You will also be expected to improve documentation and processes for our customers and operational teams.
  • The Platforms team develops systems that form the basis for all other ECB IT services. These systems include the server hosting platform, standardised databases, monitoring and alerting, network, and automation. In this team you will help us enhance our automation capabilities by developing user stories and workflows. You could also assist us in migrating to cloud-native technologies and extending our tools coverage into the public cloud. 
  • The End-User Services team has, over the last year, developed several solutions to leverage productivity and collaboration in a remote workplace environment (e.g. MS Teams, Cisco Webex and Miro). In this team you will help provide our organisation with a highly customised digital workplace. You could also help us configure, test and document a new video conference solution or support the ECB-wide implementation of a telephone system based on MS Teams.
  • The Delivery team controls the service quality provided by our IT service providers. We work with sophisticated tools to measure service performance and continuously improve it in collaboration with our partners. In this team you will help with data analysis and visualisation of our IT service management tools, working on agile delivery methods and further aligning the ECB with DevOps practices.
 
Within your team, you will attend meetings, conduct analyses, advise on decisions, carry out research for and compile documents and reports, work on pilots and test innovative solutions. 
Our traineeship programme gives you:
  • a chance to immerse yourself in the ECB’s IT and IT infrastructure areas and gain first-hand experience of a department delivering high-quality IT services and projects;
  • the opportunity to attend courses and interactive information sessions to gain a comprehensive understanding of the role of the ECB;
  • individualised assignments taking your development needs into account;
  • challenging tasks in which you can hone your analytical, technical and business skills;
  • mentors and leaders willing to share their experience with you.

Our traineeships offer you excellent opportunities to gain insights into the way the ECB works, acquire hands-on experience in an area of interest to you, and put your theoretical knowledge into practice. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

Essential:
  • a bachelor’s degree or higher in (computer) science, engineering, business informatics or another technology-related field;
  • a good knowledge of the MS Office package;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 
  • a background in system administration or programming on Windows or Linux (e.g. PowerShell, Bash or C++);
  • experience with Microsoft Active Directory and/or Azure Active Directory;
  • knowledge of automation tools, cloud technologies or software delivery tools (e.g. Terraform, Ansible, GitLab or JFrog);
  • experience working with communication or collaboration solutions (e.g. Confluence, MS Teams, Cisco Webex, Miro or wikis);
  • knowledge of project management, Agile or DevOps delivery methods or the ITIL framework.

You are curious and eager to learn, and want to further develop your ability to analyse complex information. You are keen to collaborate with others, pursue team goals and learn from other people’s diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need for change and propose alternative solutions.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are keen to be part of our team and to use your skills and competencies to achieve the objectives of this position.

Further information

Traineeship of between 3 and 12 months in total.

Application and selection process

Further information on how to join us is available on our website.

The recruitment process for this position will include a pre-recorded video interview in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – an online interview.