Traineeship in the Administrative Services Division

Administration
11559

General Information

Type of contract Traineeship

Who can apply? EU nationals eligible for our traineeship programme

Grant The trainee grant is €1,170 per month plus an accommodation allowance (see further information section)

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 23.04.2025

Your team

You will be part of the Directorate Administration within the Directorate General Corporate Services. Our Directorate consists of three Divisions providing technical facility management, logistics and infrastructure services as well as security and safety services. 

As a trainee in the Administrative Services Division, you will join a team of around 60 members of staff who are responsible for a broad range of customer-oriented services, such as catering, support for meetings and events, interpretation, logistics (including inventories, furniture and relocations), cleaning, green care, business travel and mail services. We also manage a central service desk. Our Environmental Management team (Green ECB) oversees the maintenance and development of the ECB’s environmental management system. Our Functional Support and Operational Analysis team supports the Directorate in performing comprehensive business data analytics, creating meaningful reports and offering functional support for various IT systems. 

We are continuously working to improve our services, reduce the ECB’s carbon footprint and provide a work environment that meets the needs of the ECB staff. We are looking for enthusiastic and open-minded trainees to join the Green ECB or one of our services teams. 

The ECB is an inclusive employer, and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation, or other characteristics.

Your role

As a trainee in the Administrative Services Division, you will support our efforts to improve our services and make them more sustainable. Your tasks will be supervised and vary according to the team you join. Depending on your individual strengths, you will work closely with one of our service teams and related service providers, contribute to tailored communication to our stakeholders, and/or contribute to various environmental management activities. 

In all teams your role may include:
  • conducting research and drafting reports;
  • compiling, analysing and visualising data;
  • preparing and delivering presentations related to your activities and those of your team.

Depending on the team you join, you could:
  • contribute to internal communication activities about the team’s services, and support the team’s service and supplier performance management; 
  • contribute to environmental management activities and the EU eco-management and audit scheme (EMAS) certification process as part of the Green ECB team; 
  • help coordinate logistics activities and support the ECB's ongoing transition to non-allocated workspaces, including assisting with relocations;
  • contribute to business data analysis and reporting.

The position offers you excellent opportunities to make a meaningful contribution to services and activities that enable the institution to deliver on its mandate. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens. 

Qualifications, experience and skills

Essential: 
  • a bachelor’s degree or higher in facility management, business or public administration, logistics, engineering, environmental and sustainability management, environmental protection, communications, economics, econometrics, statistics, mathematics, physics, finance, international relations, information technology or another relevant field;
  • a general interest in European affairs, central banking and matters of relevance to the Administrative Services Division; 
  • a demonstrable interest in sustainable services management, such as aspects related to  environmental considerations, processes, supplier and stakeholder management or data analytics;
  • the ability to analyse data and visualise information;
  • a good knowledge of the MS Office package;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 
  • an analytical and innovative mindset;
  • advanced communication, drafting and visualisation skills;
  • knowledge of, and some experience in, one or more of the following fields: service management, quality assurance, supplier/contract management, logistics, relocations, stakeholder management, event management, process management, facility management standards, business and data analysis, or communications;
  • familiarity with the requirements of relevant environmental standards and regulations, in particular ISO 14001, EMAS and ISO 14064;
  • experience in analysing business data and knowledge of tools for data management and analysis (e.g. Tableau, Power BI, Python, SAP Analytics Cloud).

You are curious and eager to learn, and want to further develop your ability to analyse complex information. You are keen to collaborate with others, pursue team goals and learn from other people’s diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need for change and propose alternative solutions.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are keen to be part of our team and to use your skills and competencies to achieve the aims of this position.

Further information

Initial traineeship of six months, with a possible extension to up to 12 months in total.

Other details on the conditions applicable to traineeships at the ECB can be found on our website.

For additional information on this specific vacancy, you can speak to Susanne Schröder, on +49 (69) 1344 6798 between 14:00 and 15:00 CEST on Thursday, 10 April.

Application and selection process

The recruitment process for this position will include a pre-recorded video interview in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – an online interview. 

Further information on how to apply is available on our website.

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list for 12 months from the closing date for applications, from which you might be considered for other traineeship positions within the ECB.