Senior Management Assistant - Market Operations

Management & Business Support
Market Operations
6672

General Information

Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs

Contract end date 15.01.2024

Who can apply? EU nationals

Salary C (bracket 2 - step 1) full time monthly net salary: €4,060 plus benefits, for further information see what we offer.

Role specialisation Management Support

Working time Part time

Place of work Frankfurt am Main, Germany

Closing date 21.11.2022

Your team

You will be part of the Market Operations Systems Division in the Directorate General Market Operations. Our Directorate General safeguards the effective implementation of the ECB’s monetary policy and the management of its financial assets by providing state-of-the-art frameworks and high-quality market intelligence. 

The tasks performed by the Division cover services related to the ECB’s treasury management system (TMS), as well as other systems within the Directorate General. These services include functional support, project management, software test management, data analytics, innovation, supplier relations, end-user support and training, and client liaison. The Division is composed of a diverse group of approximately 35 highly motivated and committed professionals. The Division works closely with teams across the Directorate General, as well as with other ECB business areas and with the national central banks.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation, or other characteristics. 

Your role

As a Senior Management Assistant you will:
  • provide administrative and secretarial support to management and divisional staff, which may involve assisting with various business processes (e.g. preparing staff shift allocation and liaising with internal and external stakeholders);
  • manage calendars and business travel arrangements, organise meetings and conferences, help process expense claims and maintain stocks of office supplies;
  • support the Division’s financial/budgetary processes and contribute to budget planning;
  • assist with human resources processes for your respective team (e.g. recruitment, newcomers’ on-boarding, inductions and team training courses);
  • manage the flow of information and, handle internal and external emails as well as telephone calls;
  • manage the document management workspace.
The position offers you excellent opportunities to learn and administer key processes and systems of the institution, while supporting diverse teams in the smooth implementation of daily activities. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens

Qualifications, experience and skills

Essential: 
  • relevant vocational training or equivalent, or a university degree in a relevant field, such as accounting, public administration, business administration, law, human resources, finance, information technology or communications (see How you can join us for details on degree equivalences);
  • in addition to the above, a minimum of seven years’ professional experience in providing administrative/secretarial support to managers and their business units, or equivalent work experience;
  • experience in organising events, conferences or high-level meetings;
  • advanced user knowledge of MS Word, PowerPoint and Outlook, and intermediate knowledge of Excel;
  • user knowledge of document management systems such as OpenText Livelink, and budgetary and human resources management support systems such as SAP;
  • experience of working in an international, fast-paced environment;
  • availability to start work  at short notice;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 
  • experience in managing virtual meeting tools (i.e. WebEx, MS Teams) and virtual collaboration tools (i.e. Miro, Mentimeter).

You are recognised as someone who supports others proactively. You strive to improve your own output and you willingly learn from the diverse perspectives of others. You effectively identify any need for change, and you are eager to propose solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe.

You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Working modalities

The working pattern for this role is a 70% part-time arrangement. 

Further information

The successful candidate will be offered a one-year contract, which may be extended subject to business needs and budget availability. 

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment

For additional information on this specific vacancy, you can speak to the hiring manager, Isabel Soares, on +49 (0)69 1344 7492 between 10:30 and 12:30 on Monday, 14th November.  

Application and selection process

The recruitment process for this position will be conducted remotely. It may include a written exercise and an interview. 

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

Find out how to apply for a position at the ECB. 
Read more about joining us.