General Information
Type of contract
Fixed-term contract which may be converted into a permanent contract after three years subject to individual performance and organisational needs
Who can apply?
EU nationals
Salary
E/F (bracket 1 - step 1) full time monthly net salary: €4,982 plus benefits, for further information see
what we offer.
Working time
Full time
Place of work
Frankfurt am Main, Germany
Closing date
03.05.2021
Your team
You will be part of the Governance and Transformation Services (GTS) Division, which acts as a cross-functional service platform for the three service areas that operate under the ECB’s Chief Services Officer (CSO), namely the Directorate General Corporate Services, the Directorate General Human Resources and the Directorate General Information Systems.
The GTS Division provides the CSO service areas with horizontal services in the areas of communication, service delivery and optimisation, financial management and quality management. The Division uses its skills, know-how and operational support, as well as best practices, methodologies and tools, to enable the service areas to focus on their core functions and perform their key activities to an excellent standard.
We are seeking to fill one Analyst position to contribute to our robotic process automation project and, after its initial implementation, to further develop automation in the Division’s areas of professional expertise: optimisation, finance, sourcing, project and service management.
The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and other characteristics.
Your role
As an Organisational Solutions Analyst you will:
- engage and collaborate with other business areas, providing advice and partnering at all levels, and designing and supporting the implementation of digitalisation, optimisation and automation solutions using robotic process automation (RPA);
- produce scalable self-service solutions based on building blocks for business user automation, using technologies such as RPA and chatbots, and conduct training and coaching for internal customers;
- form a community and foster communication among practitioners, ensuring knowledge exchange and sparking ideas for new fields of automation, for example through research and interaction with customers and vendors to optimise and automate business processes;
- design data-driven solutions by establishing data requirements, collecting data, conducting analyses, identifying trends and performing quality checks, before presenting this information in various formats, including charts and visuals;
- design workshops, training courses and tools that help share knowledge and develop best practices in CSO areas and across the ECB.
The position offers you excellent opportunities to develop current practice for implementing business change and to challenge opinions about what is possible and how things are done, while also developing new ideas and knowledge for the areas of projects, internal services and data analytics. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.
Qualifications, experience and skills
Essential:
- a master’s degree in applied mathematics, digital finance, business technology management or equivalent (click here for details on degree equivalences);
- in addition to the above, at least two years’ experience in the field of governance solutions and transformation services;
- a good understanding of governance and transformation services in optimisation, finance, sourcing, project and service management;
- strong communication skills with the ability to share knowledge with people at multiple levels, presenting impactful proposals that combine business concepts and technology;
- experience in participating in the rolling out of RPA solutions that optimise business areas’ work in the areas mentioned above, including communication, gathering use cases, providing training at different levels and promoting knowledge exchange;
- experience in prototyping digital business solutions using conversational and RPA technologies;
- experience in finding creative solutions for business problems;
- proven data processing and data visualisation skills, including knowledge of tools and solutions such as SAP, Planisware, Tableau, and OpenText;
- an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.
Desired:
- experience in developing user-side and data-driven solutions using SQL, scripting and programming languages.
You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs.
You are motivated to be part of our team and to use your skills and competencies to achieve the objectives of this position.
Working modalities
We are willing to discuss part-time arrangements.
Further information
For additional information on this specific vacancy, you can speak to Jeremías Iglesias on +49 (0)172 210 4929 between 13:00 and 14:00 on Friday 16 April.
Application and selection process
For further information on how to join us,
read more.
The recruitment process for this position will include a written exercise, a presentation and interviews.
