General Information
Type of contract
Fixed-term contract, which may be extended subject to individual performance and organisational needs
Who can apply?
EU nationals
Salary
C (bracket 1 - step 1) full time monthly net salary: €3,624 plus benefits, for further information see
what we offer.
Role specialisation
Management Support
Working time
Full time
Place of work
Frankfurt am Main, Germany
Closing date
02.08.2023
Your team
The European Central Bank (ECB) is seeking to fill several Management Assistant and Business Process Assistant roles in different business areas and create a reserve list that the institution can use as positions open up over the next 24 months.
The ECB is the central bank responsible for the euro, the currency shared by 20 European Union Member States. The ECB’s main task is to maintain the euro’s purchasing power and hence preserve price stability in the euro area. In addition, the ECB, in cooperation with national supervisors, is responsible for ensuring that European banking supervision is consistent and effective.
You will work as part of a team supporting managerial and operational staff. Your tasks will include coordinating with senior management levels and other units both within your business area and across the rest of the ECB. You will also provide administrative support for the management team and operational staff.
The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.
Your role
As a Management Assistant or Business Process Assistant you will:
- manage information flows, handle internal and external emails and telephone calls, oversee team calendars and maintain stocks of office supplies;
- organise meetings and conferences, and manage business travel arrangements and expense claims;
- support your unit’s financial and budgetary processes, and contribute to budget planning;
- assist with HR-related processes (e.g. recruitment, onboarding and team training);
- provide administrative and secretarial support to managerial and operational staff;
- manage your unit’s document management workspace.
The position offers you excellent opportunities to learn and administer key processes and systems across the ECB, while supporting diverse teams in the smooth implementation of their daily activities. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.
Qualifications, experience and skills
Essential:
- relevant vocational training or equivalent or a university degree in business administration or another relevant field (see How you can join us for details on degree equivalences);
- in addition to the above, a minimum of two years of professional experience in the field of administrative support;
- professional experience working for an international public institution or an international private sector company;
- professional experience in organising onsite and virtual events, conferences and/or meetings;
- advanced user knowledge of MS Word, PowerPoint and Outlook, and intermediate knowledge of Excel;
- professional experience with archiving systems and data management;
- an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.
You are recognised as someone who supports others proactively. You work constantly to improve your own output and you learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.
You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.
Working modalities
We would be happy to discuss part-time arrangements for these roles.
Further information
Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.
Some of the contracts will be convertible into permanent contracts after three years subject to individual performance and organisational needs.
Application and selection process
The recruitment process for this position will be conducted remotely. It will include a written exercise and an interview.
If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of
How we hire), from which you might be considered for similar positions within the ECB.
