Facilities Operations Specialist

Facilities Management

General Information

Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs

Who can apply? EU nationals

Salary E/F (bracket 1 - step 1) full time monthly net salary: €4,401 plus benefits, for further information see what we offer.

Role specialisation Facilities Operations

Working time Part time

Place of work Frankfurt am Main, Germany

Closing date 16.06.2023

Your team

You will be part of the Premises Division in the Directorate Administration. Our Directorate has 330 staff providing all buildings-related services and facilities management for premises owned or leased by the ECB.

We are currently searching for a Facilities Operations Specialist to stand in for a colleague on maternity leave.

In your role as a Facilities Operations Specialist, you will be part of the Technical Facility Management Section (TFM) – a team of 25 members of staff responsible for operations and maintenance for the ECB’s premises. We conduct contract supervision and technical supervision for the external service providers who perform the related tasks. 

TFM provides technical expertise to ensure cost and quality control in the operation and improvement of the buildings and their technical infrastructure. It works closely with the Construction Project Management Section and the Corporate Real Estate Management Section, the Security and Safety Division and the Administrative Services Division, and with the Directorate General Information Systems.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As a Facilities Operations Specialist you will:

  • provide expertise in the field of data analytics; 
  • provide expertise in the field of dashboard development for team members as well as for management;
  • manage the work of our external service providers in your area of responsibility, using our computer-aided facility management (CAFM) system and a set of key performance indicators;
  • strive to continuously improve systems and related services, including interfaces between premises industrial control systems and analytical tools;
  • develop data concepts and coordinate all requirements for the implementation of a long-term maintenance strategy;
  • support the service managers in the Section with the analytics on tickets in the CAFM system;
  • contribute to the successful operation and maintenance of the ECB’s premises. 

This position offers you excellent opportunities to work in a complex and challenging environment and to gain insights and experience into the modern management of outsourced services and their monitoring and supervision. We are developing digital analytics tools to support our daily work and reporting, where you will play a major role. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills


  • a bachelor’s degree or equivalent in business administration, data science, information technology, or another relevant field (see How you can join us for details on degree equivalences);
  • in addition to the above, a minimum of two years’ experience in the field of data analytics and dashboard development; 
  • experience in Tableau and DISC;
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.


  • experience in data harmonising and manipulation of data stemming from Neuberger building automation, Planon CAFM and Janitza GridVis systems and databases;
  • experience in facilities management, preferably in the operations and maintenance field.

You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs.

You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Working modalities

The advertised role is a part-time 50% E/F band position. The percentage may be increased, based on business needs and organisational requirements. 

Further information

The formal title for this position will be Facilities Operations Specialist.

The contract offered will be fixed-term, the appointment being until the end of August 2024. 

Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.

For additional information on this specific vacancy, you can speak to the hiring manager, Volker Teige, on +49 69 1344 - 8352 between 16:00 and 17:00 on Tuesday 13 June 2023 and Friday 16 June 2023.

Application and selection process

The recruitment process for this position will be conducted remotely. It will include a written exercise, a presentation and an interview.

If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

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