Digital euro - Head of the Product Proposition Division

Market Infrastructure & Payments
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General Information

Type of contract Fixed-term contract which may be converted into a permanent contract after five years subject to individual performance and organisational needs

Who can apply? EU nationals

Salary J (bracket 1 - step 1) full time monthly net salary: €8,938 plus benefits, for further information see what we offer.

Working time Full time

Place of work Frankfurt am Main, Germany

Closing date 19.02.2024

Your team

You will be part of the digital euro programme management team in the Directorate General Market Infrastructures and Payments, which initiated the digital euro preparation phase in November 2023. During this phase the focus will be on preparing further for the development of a digital euro, building on the findings obtained during the investigation phase.

In your role as Head of Division Product Proposition you will head a division composed of four teams responsible for designing and refining the digital euro product proposition. The division will manage the project activities related to the value proposition and user journeys for consumers, merchants and intermediaries for all agreed use cases: (a) person to person (P2P)/e-commerce, (b) point of sale and (c) offline. The division will therefore contribute, among others, to project activities related to digital financial inclusion, the digital euro compensation model, the parametrisation of holding limits and ecological footprint aspects. You will report to the digital euro programme manager.

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

As Head of Division Product Proposition, you will be responsible for developing the digital euro product proposition in view of a potential Eurosystem decision to issue a digital euro. You will:
  • manage the design and refinement of the product proposition for consumers and merchants, paying specific attention to user experience research and financial inclusion;
  • further develop and refine the distribution model via payment service providers, including a possible detailed rollout approach, the compensation model and the modelling of the parametrisation of the digital euro holdings limits;
  • coordinate the development of the business and implementation aspects of the prioritised digital euro use cases POS/P2P/e-commerce/offline;
  • liaise closely with both internal Eurosystem colleagues and external stakeholders, which includes participating and presenting in the different governance groups; 
  • manage the budget for both human resources and external consultancy.

The position offers you a unique opportunity to shape the future of central bank money by making it available also in digital form to all citizens and firms in the euro area and, in doing so, support the digitalisation of the euro area economy. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.

Qualifications, experience and skills

  • A master’s degree or equivalent in business administration, economics, project management, finance, STEM (science, technology, engineering or mathematics), computer science or another relevant field (see How you can join us for details on degree equivalences); 
  • in addition to the above, a minimum of 10 years’ professional experience, of which 5 should be in a managerial position, in (i) the design, development and/or rollout of digital payment products, (ii) retail payments or (iii) project management; 
  • experience in cooperating with and guiding external and internal stakeholders and suppliers;  
  • an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages

  • Experience in the development of value propositions with a strong focus on end-user needs;
  • experience in defining compensation and revenue models for retail payment products;
  • experience of payment solutions with pan-European or global reach.

You engage collaboratively with others. You pursue team goals and can draw on the strengths of a diverse team to get the best results. You support the efforts of team members to develop their abilities and are able to build up high-performing teams. You facilitate change and can articulate strategic priorities and scenarios for your team.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe.

You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.

Further information For additional information on this specific vacancy, you can speak to the Evelien Witlox, on +49 (0)69 1344 23856 between 10:00 and 11:00 on Thursday, 15 February.

Application and selection process The recruitment process for this position will be conducted partly remotely. It will include a remote interview in the pre-selection phase and – if you are invited to participate in the subsequent selection phase – a written exercise, an on-site presentation and interviews.

The selection procedure will also include a separate assessment of your leadership competencies.
If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.

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